Support

We usually reply within two business days.

General support

Questions about the app, bugs, feature requests.

contact@nextleapapps.com

Privacy & your data

Access, correction, deletion, or any privacy question.

contact@nextleapapps.com

Medical questions

We cannot answer questions about your medication or health.

Read the safety information →

Frequently asked questions

Is Dosely free?

Yes, the core is free — dose logging, next-dose reminders, the estimated-level curve, injection site rotation, weight tracking, and manual food logging.

Dosely Pro is an optional subscription that unlocks AI food logging from a photo or description, longer history on weight trends and measurements, photo comparison, and the full Reports section with PDF and CSV export.

Which medications does Dosely support?

Ozempic®, Wegovy®, Mounjaro®, Zepbound®, Saxenda®, Rybelsus®, Trulicity® and Victoza®, plus a custom entry for anything not listed. Each carries its own class, format and half-life so the estimated-level curve matches the medication you actually take.

How is the "estimated medication level" calculated?

From the doses you logged and the published half-life of your medication — around 7 days for semaglutide, 5 days for tirzepatide, 13 hours for liraglutide. Each dose decays independently and the app sums what remains.

It is arithmetic, not a measurement. It cannot account for your metabolism, other medications or absorption differences. Never use it to decide when to inject.

Does Dosely tell me what dose to take?

No, and it never will. Dosely records what you tell it. Dosing decisions belong to you and your prescriber. See the Medical Disclaimer.

Is my health data private?

Yes. Your data is encrypted in transit and at rest, and only you can access your records. We never sell it, never use it for advertising, and never share it with insurers, employers or pharmaceutical companies. Full detail is in the Privacy Policy.

Can I share my record with my doctor?

Yes. The Reports section reads your logged doses, weight, food and side effects back as a summary for an appointment. With Dosely Pro you can save or share it as a PDF or CSV, and add notes for the visit. Dosely only shows what you logged. It does not interpret it or suggest what to do.

A file you share leaves Dosely and goes wherever you send it, so it is not covered by Dosely's deletion. Delete it from where you sent it.

Does it work with Apple Health or Health Connect?

Optionally, yes. With your permission Dosely reads steps, activity, sleep and weight from Apple Health, and saves back only what you typed in yourself. It is entirely optional and you can revoke access in your device settings at any time.

How do I cancel my subscription?

Through the store you bought it from, not through us. On iOS: Settings → your name → Subscriptions. On Android: Play Store → profile → Payments and subscriptions.

Deleting the app does not cancel a subscription.

How do I delete my data?

In the app: Profile → Account & Security → Delete account. Or email contact@nextleapapps.com. Full detail on the Delete your account page.